Shipping policy

We aim to process and ship all orders as quickly and efficiently as possible.

 

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays are processed the next business day.

 

Shipping & Delivery

  • We deliver nationwide across South Africa.
  • Estimated delivery times:
    • Major cities: 5-8 business days
    • Outlying areas: 8-12 business days

Delivery times may vary depending on location and courier delays beyond our control.


Shipping Fees

  • Shipping costs are calculated at checkout based on your delivery address.
  • Any applicable fees will be shown before payment is completed.

 

Tracking

  • Once your order has been shipped, you will receive a tracking number via email or WhatsApp.
  • You can use this to monitor your delivery in real time.


Delays & Issues

While we work with reliable couriers, delays can occasionally occur. If your order has not arrived within the expected timeframe, please contact us and we’ll assist promptly.


Incorrect Address

Please ensure your delivery address is correct. We cannot be held responsible for delays or losses due to incorrect or incomplete address details provided at checkout.

Questions

If you have any questions regarding shipping, feel free to contact us via our Contact page or WhatsApp support.